Scheduling Manager is a complete software solution for field service businesses

  • Increase efficiency
  • Enhance your business intelligence.

Service business software your way!

Available as:

Job Scheduling

Job Scheduling

There are 10 interactive job calendars in Scheduling Manager, which let you view job appointments...
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Staff Monitoring

Staff Monitoring

A critical aspect of your service business’s management is knowing where your employees are, being able to schedule their time efficiently...
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Teams

Teams

You can define Teams within the Scheduling Manager software, so that a group of employees working together can be tracked as a group, or team.
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CRM

CRM

The CRM module enables you to track all sorts of information about each customer or lead. You can send emails to contacts using many different filter options...
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Accounts Receivable

Accounts Receivable

The Accounts Receivable features in Scheduling Manager allow you to create invoices – manually or automatically, at the time of job completion...
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Mapping

Mapping

With the Scheduling Manager you can easily and quickly produce a map showing the directions from the office to a customer’s address.
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Payroll

Payroll

Payroll and timekeeping features are built into the fabric of the software. When jobs are completed, the time spent by each employee on each job is recorded...
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Email Marketing

Email Marketing

The Email Module will handle all communication with your customers allowing you to easily email invoices, statements, estimates and more...
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All aspects of the software combine together to give you a Total Management Solution.

Reduce time spent on administration
Gain Better Control
Get Paid Faster
Increase sales through use of built-in marketing tools

Scheduling Manager Mobile App keeps employees connected in the field.

Multiple software interfaces available:

Interfaces available for many accounting software, mapping, CRM, payroll software and other programs, including:
More interfaces added regularly. Call us with your inquires: +1-800-759-2532 or +1-718-369-0608

Helpful and friendly support and consulting services are our hallmark!

People love our software for good reasons:

Miriam Kahn

Today’s Maid, New York

“Scheduling Manager has been an invaluable management and marketing tool for me. I’ve used it since I was a startup years ago and am still finding it an effective management system now that I have over 50 maids. I couldn’t have grown so fast without it.”

Pest control technician spraying chemicals as per software instructions

James Kramer

Allied Pest Control, Alabama

“Before we had your software, we did scheduling on spreadsheets, but this tended to be less than an ideal solution, and sometimes we had problems with the “Once a month”, and “Once a year” customers. Since we’ve been using your program, we never miss a job appointment.

Steven Horenstein

Help at Home, Connecticut

“Help at Home has been using the Scheduling Manager program from Thoughtful Systems for the past three years.We needed a very specific invoicing format and Thoughtful Systems was able to work with us to customize the Scheduling Manager program to meet our needs.”

Available in the following countries:

International versions of our scheduling. dispatch, accounting and employee scheduling software available for the following countries: (If your country is not specifically listed, don’t worry, we will provide you a custom version that will work for you!)

Find out more for yourself!

Get a free demo: no credit card required!

Thoughtful Systems provides several different software programs for scheduling, workforce management, employee scheduling, accounting, payroll, mapping, and marketing to a variety of service businesses. We have been in business over 27 years, creating intelligent and powerful software solutions for our service business clients. We began with a software program emphasizing scheduling, The Scheduling Manger. Later, we developed The Job Estimator, a powerful program which allows janitorial companies and others to estimate accurately the workforce personnel requirements for large and complex cleaning contracts.

We also created a variety of timekeeping programs. Our Scheduling Manager software for Windows has been developed over many years, and has benefited from the feedback we have received from many clients in each of the service industries we cater to. We listen to our users, and provide them software which will work according to their needs. We believe that our software should be molded to meet the business owner’s needs; management shouldn’t have to force themselves to change their operating methods to suit the software!

We provided software to companies, large and small. Many smaller companies purchase the starter versions of our software, and then add on more advanced and complex features as their business grows. We have worked with some of our larger clients to customize aspects of the software to meet their needs in very precise ways. Our aim is to assist clients to use the software tools we provide them to gain valuable insights — business intelligence — from the software through appropriate data mining techniques, to make their businesses more efficient, as well as to save time in everyday functions. We are proud to be able to point to many clients who have used our software and consulting services to vastly increase their business revenue, and save time while doing so.

Thoughtful Systems provides software that runs on a single desktop computer, as well as software systems that run on a LAN (local area network). We also offer cloud versions of our software, and a web-based system, called the Web Express version, which incorporates nearly all the features that are found in the powerful, multi-functional desktop version.

We also offer a mobile version of our job scheduling software — SM-Mobile. This runs on either Apple devices (iPhones, iPads, etc.) or Android devices (Android phones and tablets), and is a true resident piece of software — it does not require a constant internet connection to function. All data is conveniently stored on the user’s mobile device, giving you greater security, and faster execution speed as well as greater versatility. You can’t get an internet connection in the basement of many large buildings in New York, for example.

We also offer a Customer-Employee Web Portal, which allows customers to log in and see their scheduled job appointments, as well as any amounts they owe. The customer can pay his or her bill online, using this web-based program. Customers can also request changes to currently scheduled jobs as well as book new jobs. Employees can also log in to the Portal and see their scheduled job assignments. They can also record time spent at the job, and record amounts received from the client.

Mobile phone used for equipment trackng and maintenance software for pest control companies

We continue to work with our clients in the service industry world to further enhance the software and provide new functionality and flexibility as time passes. And, we respect our customers —we listen to them thoughtfully, and provide them with the finest support and assistance in using, understanding and maintaining their software, protecting their software investment and ensuring that their software continues to work for them, and not the other way around.

Read about what some of our users say about us and our multi-functional, intelligent service business software.